Cookies
What is a cookie?
A cookie is a small text file that websites save on your computer or mobile device when you consult them. It enables these sites to memorise your actions and preferences (user name, language, size of the characters and other display settings) during a given time, so that you do not have to re-indicate this information every time you consult these sites or navigate from one page to the next.
How do we use cookies?
The Website and the Brulingua Application (hereinafter called the “websites”) primarily use “third party cookies”. These are cookies defined and managed by the service provider, ALTISSIA International, which acts on behalf of and under the direction of the Data Controller of Actiris Brussels. This type of cookie can only be read by our websites.
However, certain pages of our websites may use external services, which also define their own cookies, called third party cookies. This is why you must accept cookies from these external services in order to be able to consult some of our pages.
We use our 3 types of third party cookies to:
- save visitors’ preferences
- ensure the proper functioning of our websites
- collect data for the purposes of analysis (on user behaviour)
1. Visitor Preferences
These cookies are defined by us and only we can read them:
| Name | Service | Purpose | Type of cookie and storage duration |
| wpca_cc | BRULINGUA Public Site | Find out the user’s cookie preferences. | First party cookie, duration 1 year |
| wpca_content | BRULINGUA Public Site | Find out the details of the user’s cookie preferences. | First party cookie, duration 1 year |
2. Operational Cookies
Certain cookies must be added to ensure the functioning of certain web pages. They therefore do not require your consent. This is the case in particular:
- with authentication cookies
- with technical cookiesnecessary for certain computer systems
2.1. Authentification Cookies
These are registered when you log on to the Brulingua Platform. By doing so, you accept the associated privacy policy.
| Name | Service | Purpose | Type of cookie and storage duration |
| _zendesk_session | Support Service |
Registers a unique session key for the Zendesk Classic application |
Essential third party cookie, 1 year |
|
sessionid |
Learncube |
Authentication of users |
Third party cookie, session duration |
| jsessionid | Speaky | Authentication | Persistent first party cookie, 1 year |
2.1. Technical Cookies
| Name | Service | Purpose | Type of cookie and storage duration |
| io | Speaky | Used to balance the load | First party cookie, session duration |
| intercom-session-* | Intercom, (Learncube) | User data and support chat for professionals |
Third party cookie, 7 days |
| LearnCube_Labs | Learncube | If value “enabled” activation new/experimental features of LearnCube’s platform |
Third party cookie, Session duration |
| timezone | Learncube | Used to define the date and time in the calendar depending on the timeslot |
Third party cookie, Session duration |
| pnctest | Learncube | Test cookies are managed in the browser to help manage the presence of the users and the chat in the class | Third party cookie |
| __cfduid | Analysis service for technical errors, Technical support, Speaky, Learncube | Cloudflare security setting for guide resources | Third Party Cookie, 1 month |
| csrftoken | Learncube | Protect against Cross-Site Request Forgery exploits when sending data from browser to server | Third Party Cookie, 1 year |
3. Analysis Cookies
These cookies are used only by us in internal searches to improve the service that we offer to all our users.These cookies simply analyse the way in which you use our websites and are anonymised (the data collected will not allow you to be personally identified).
This data is neither shared with third parties nor used for other purposes.
| Name | Service | Purpose | Type of cookie and storage duration |
| _pk_id# | Web analysis service for companies | Recognises website visitors (anonymously – no personal information is collected on the user) | Persistent first party cookie, 13 months |
| _pk_ses# | Web analysis service for companies | Identifies the pages consulted by a user during the same visit (anonymously – no personal information is collected on the user) | Persistent first party cookie, 30 minutes |
| _gid | Speaky | User path | Third Party Cookie, 1 day |
| in-token | Analysis service for technical errors | Monitoring of the user sessions | Third Party Cookie, 7 days |
| _ga | Speaky | Used to identify the visitor | Third Party Cookie, 2 years |
| amplitude_idspeaky.com | Speaky | Used to identify the user | Third Party Cookie, 10 years |
| stg_traffic_source_priority | Web analysis service | Stores the type of source of traffic which explains how the visitor has reached the website | First party cookie, 30 mins |
| stg_returning_visitor | Web analysis service | Determines if it is a returning visitor | First party cookie, 1 year |
| stg_last_interaction | Web analysis service | Determines if the visitor’s last session is still underway or if a new session has started | First party cookie, 1 year |
| stg_externalReferrer | Web analysis service | Stores the URL of a website which has sent a visitor to the website |
First party cookie, session duration
|
You can only access the Brulingua support service after having given your consent to activate tracking cookies and third party web beacons. Consent to access the support service is requested via a consent pop-up window during access to the site. By clicking on the “contact support” link, you agree to activate the cookies and third party web beacons.
To display this third party content, you must first accept their specific terms and conditions, including their cookie policy, over which we have no control.
If you do not display this content, no third party cookies will be installed on your device.
How to Manage Cookies
You can manage and/or delete cookies as you wish. To find out more, consult aboutcookies.org. You can delete all the cookies already stored on your computer and configure the majority of browsers so that they block them. However, in this case, you should perhaps indicate certain preferences each time you visit a site, and note that certain services and functionalities may not be accessible.
Aspects Linked to Tacit Consent
Options of cookies from the public site only
BUTTONS on the site
“Do Not Track” preference
The “Do Not Track” technology enables visitors to choose not to be tracked on the websites, either via analysis services, advertising platforms or social networks. Here is how to activate the “Do Not Track” function in your browser:
Piwik Pro respects the preferences of the visitors and does not track those who have activated the “Do Not Track” function in their browser.
- If the user has not activated the “Do Not Track” function and chooses not to be tracked, the “piwik_ignore” cookie is stored by the browser. Visitors with the “piwik_ignore” cookie are not tracked.
- If the visitor has deactivated all cookies in his/her browser, s/he will continue to be tracked, but the data concerning him/her will be less precise (the Piwik cookies will not be used).
- If the visitor uses a browser in which the “Do Not Track” function is activated by default in the system (Internet Explorer 11, for example), this function is not taken in consideration.