What is a cookie?

A cookie is a small text file that websites save on your computer or mobile device when you consult them. It enables these sites to memorise your actions and preferences (user name, language, size of the characters and other display settings) during a given time, so that you do not have to re-indicate this information every time you consult these sites or navigate from one page to the next.

How do we use cookies?

The Website and the Brulingua Application (hereinafter called the “websites”) primarily use “third party cookies”. These are cookies defined and managed by the service provider, ALTISSIA International, which acts on behalf of and under the direction of the Data Controller of Actiris Brussels. This type of cookie can only be read by our websites.

However, certain pages of our websites may use external services, which also define their own cookies, called third party cookies. This is why you must accept cookies from these external services in order to be able to consult some of our pages.

We use our 3 types of third party cookies to:

  • save visitors’ preferences
  • ensure the proper functioning of our websites
  • collect data for the purposes of analysis (on user behaviour)

1. Visitor Preferences

These cookies are defined by us and only we can read them:

NameServicePurposeType of cookie and storage duration
wpca_ccBRULINGUA Public SiteFind out the user’s cookie preferences.First party cookie, duration 1 year
wpca_contentBRULINGUA Public SiteFind out the details of the user’s cookie preferences.First party cookie, duration 1 year

2. Operational Cookies 

Certain cookies must be added to ensure the functioning of certain web pages. They therefore do not require your consent. This is the case in particular:

  • with authentication cookies
  • with technical cookiesnecessary for certain computer systems

2.1. Authentification Cookies

These are registered when you log on to the Brulingua Platform. By doing so, you accept the associated privacy policy.


NameServicePurposeType of cookie and storage duration
_zendesk_sessionSupport Service

 Registers a unique session key for the Zendesk Classic application 

Essential third party cookie, 1 year



Authentication of users 

Third party cookie, session duration
jsessionidSpeakyAuthenticationPersistent first party cookie, 1 year

2.1. Technical Cookies


NameServicePurposeType of cookie and storage duration
io SpeakyUsed to balance the loadFirst party cookie, session duration
intercom-session-*Intercom, (Learncube)User data and support chat for professionals

Third party cookie,

7 days

LearnCube_LabsLearncubeIf value “enabled” activation new/experimental features of LearnCube’s platform

Third party cookie,

Session duration

timezoneLearncubeUsed to define the date and time in the calendar depending on the timeslot

Third party cookie,

Session duration

pnctestLearncubeTest cookies are managed in the browser to help manage the presence of the users and the chat in the classThird party cookie
__cfduidAnalysis service for technical errors, Technical support, Speaky, LearncubeCloudflare security setting for guide resourcesThird Party Cookie, 1 month
csrftokenLearncubeProtect against Cross-Site Request Forgery exploits when sending data from browser to serverThird Party Cookie, 1 year

3. Analysis Cookies

These cookies are used only by us in internal searches to improve the service that we offer to all our users.These cookies simply analyse the way in which you use our websites and are anonymised (the data collected will not allow you to be personally identified).
This data is neither shared with third parties nor used for other purposes.


NameServicePurposeType of cookie and storage duration
_pk_id#Web analysis service for companiesRecognises website visitors (anonymously – no personal information is collected on the user)Persistent first party cookie, 13 months
_pk_ses#Web analysis service for companiesIdentifies the pages consulted by a user during the same visit (anonymously – no personal information is collected on the user)Persistent first party cookie, 30 minutes
_gidSpeakyUser pathThird Party Cookie, 1 day
in-tokenAnalysis service for technical errorsMonitoring of the user sessionsThird Party Cookie, 7 days
_gaSpeakyUsed to identify the visitorThird Party Cookie, 2 years
amplitude_idspeaky.comSpeakyUsed to identify the userThird Party Cookie, 10 years
stg_traffic_source_priorityWeb analysis serviceStores the type of source of traffic which explains how the visitor has reached the websiteFirst party cookie, 30 mins
stg_returning_visitor Web analysis serviceDetermines if it is a returning visitorFirst party cookie, 1 year
stg_last_interactionWeb analysis serviceDetermines if the visitor’s last session is still underway or if a new session has startedFirst party cookie, 1 year
stg_externalReferrerWeb analysis serviceStores the URL of a website which has sent a visitor to the website

First party cookie, session duration


You can only access the Brulingua support service after having given your consent to activate tracking cookies and third party web beacons. Consent to access the support service is requested via a consent pop-up window during access to the site. By clicking on the “contact support” link, you agree to activate the cookies and third party web beacons.

 To display this third party content, you must first accept their specific terms and conditions, including their cookie policy, over which we have no control.
If you do not display this content, no third party cookies will be installed on your device.

How to Manage Cookies

You can manage and/or delete cookies as you wish. To find out more, consult You can delete all the cookies already stored on your computer and configure the majority of browsers so that they block them. However, in this case, you should perhaps indicate certain preferences each time you visit a site, and note that certain services and functionalities may not be accessible.

Aspects Linked to Tacit Consent

Options of cookies from the public site only
BUTTONS on the site

Do Not Track” preference
The “Do Not Track” technology enables visitors to choose not to be tracked on the websites, either via analysis services, advertising platforms or social networks. Here is how to activate the “Do Not Track” function in your browser:

 Piwik Pro respects the preferences of the visitors and does not track those who have activated the “Do Not Track” function in their browser.

  • If the user has not activated the “Do Not Track” function and chooses not to be tracked, the “piwik_ignore” cookie is stored by the browser. Visitors with the “piwik_ignore” cookie are not tracked.
  • If the visitor has deactivated all cookies in his/her browser, s/he will continue to be tracked, but the data concerning him/her will be less precise (the Piwik cookies will not be used).
  • If the visitor uses a browser in which the “Do Not Track” function is activated by default in the system (Internet Explorer 11, for example), this function is not taken in consideration.